HEALTH CARE PROVIDER
BUSINESS PROBLEM
Several clinics for this hospital were experiencing a high percentage of patient “no-shows” which caused disruptions in clinician workflow and administrative burdens.
SCALESOLOGY IN ACTION
Predictive analytics empowered the clinics to make informed decisions when scheduling patients. By identifying patients who were not likely to show up to an appointment, the staff was able to optimize their scheduling system based on a patient’s no-show probability.
RESULT
The health care provider now serves more patients per day, which in turn provides more revenue without adding more cost.
SERVICE REFERENCES
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