PUBLIC RELATIONS FIRM
BUSINESS PROBLEM
Public Relations firms handle significant amounts of sensitive information. While their primary role is to publicize information, this often involves holding and preparing it before it becomes public. Any compromise of this data could lead to serious security and intellectual property issues for their clients. In light of these risks, a growing public relations firm was asked by a large multinational client to implement several information security initiatives as a condition for renewing their contract.
SCALESOLOGY IN ACTION
The Public Relations Firm engaged Scalesology to provide virtual Chief Information Security Officer (vCISO) services to oversee their information security program. As an initial step, Scalesology conducted a comprehensive risk assessment of the firm’s information assets and developed a security strategy that addressed identified risks, client requirements, and insurance obligations, while balancing these factors against cost. Implementation of this strategy involved coordinating with employees to ensure they understood their security responsibilities and the importance of maintaining robust security practices.
In addition to executing the security strategy, Scalesology manages ongoing information security tasks. The two most frequent tasks are responding to employee inquiries and completing security questionnaires. Employee questions typically involve issues such as, “I received this suspicious email, what should I do?” or “Have I been hacked?” With rapid access to Scalesology’s vCISO services, the firm has been able to address these concerns promptly, preventing potential incidents. Scalesology has also efficiently handled security questionnaires from both the firm’s clients and their cyber insurance provider.
RESULT
With the Scalesology vCISO services, this The Public Relations Firm has been able to retain a major client, attract others, and maintain their cyber insurance in a difficult market.
SERVICE REFERENCE
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